Privacy Policy

1. Introduction

PCSO Results is a free application that allows users to view and download Philippine Charity Sweepstakes Office (PCSO) lottery draw results. We are committed to protecting your privacy and handling personal data responsibly and transparently.

This policy applies to the PCSO Results mobile application available on the Apple App Store and Google Play, as well as any related websites or services we operate. It does not apply to third-party websites or services that may be linked from our Service.

2. Information We Collect

We collect limited information to operate and improve the Service. The categories of data we may collect include:

2.1 Information You Provide

• Optional feedback, support requests, or contact form submissions (such as your email address and message content).
• Preferences you set within the app (for example, favorite games or notification settings), if you choose to enable them.

2.2 Information Collected Automatically

• Device information: device model, operating system version, unique device identifiers (such as IDFA or equivalent where permitted), and app version.
• Usage data: features used, screens viewed, interaction timestamps, crash logs, and performance diagnostics.
• Network information: IP address, approximate location derived from IP (city/region level), and connection type.

2.3 Information We Do Not Collect

We do not require you to create an account to use core features. We do not collect lottery ticket numbers you may have purchased, payment card details, government ID numbers, precise GPS location, contacts, photos, or microphone/camera data. The Service is a results viewer only and does not process prize claims or financial transactions.

3. How We Use Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve the Service, including displaying draw results and enabling downloads.
• To diagnose technical issues, fix bugs, and monitor performance and stability.
• To understand aggregate usage patterns and improve user experience.
• To respond to support requests and communicate with you when you contact us.
• To send optional push notifications about new draw results if you have granted permission.
• To comply with applicable laws, regulations, and legal processes.
• To protect the security and integrity of the Service and our users.

4. Sharing of Information

We do not sell your personal information. We may share information only in the following limited circumstances:

• Service providers: Trusted third parties that help us operate the Service (for example, cloud hosting, analytics, crash reporting, or push notification delivery). These providers are contractually obligated to use the data only for the services they perform for us and to protect it appropriately.
• Legal requirements: When required by law, regulation, legal process, or governmental request, or to protect our rights, privacy, safety, or property, or that of our users or the public.
• Business transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction, subject to continued protection consistent with this policy.

Aggregated or de-identified data that cannot reasonably identify you may be shared or published for analytical or research purposes.

5. Data Retention

We retain information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

• Usage and device analytics data are typically retained in identifiable form for a limited period (generally up to 24 months) and then aggregated or deleted.
• Support correspondence is retained as needed to resolve your request and for a reasonable period afterward for quality and legal purposes.
• Crash logs and diagnostic data are retained for shorter periods necessary for troubleshooting.

6. Security

We implement reasonable administrative, technical, and organizational measures designed to protect the information we process against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (HTTPS/TLS), access controls, and regular review of our practices. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You use the Service at your own risk.

7. Children’s Privacy

The Service is not directed to children under the age of 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children under 13.

Lottery-related content is intended for adults. If you are a parent or guardian and believe your child has provided us with personal information, please contact us using the details in Section 12 so we can delete such information.

8. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal exceptions.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent (for example, push notifications or optional analytics).

You can manage notification permissions and certain tracking preferences in your device settings (iOS Settings → Privacy & Security, or the equivalent on Android). You may also limit advertising identifiers through system settings.

To exercise any of these rights, please contact us using the information in Section 12. We will respond within a reasonable timeframe consistent with applicable law.

9. Third-Party Services

The Service may use third-party tools and services that process data on our behalf or under their own policies, including:

• Analytics and crash reporting providers (to understand usage and improve stability).
• Cloud infrastructure and content delivery networks.
• Push notification delivery services.

These third parties have their own privacy policies. We encourage you to review them. We are not responsible for the privacy practices of third-party websites or services that are not operated by us, including the official PCSO website or any external lottery-related sites that may be linked for reference.

10. International Data Transfers

Information we collect may be processed and stored in countries other than your country of residence, including locations where our service providers operate. When we transfer personal data internationally, we take steps designed to ensure that appropriate safeguards are in place in accordance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, provide additional notice within the app or on our website. Your continued use of the Service after the updated policy becomes effective constitutes acceptance of the revised policy. We encourage you to review this page periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

For privacy-related requests, please include sufficient detail for us to identify and respond to your request. We will handle your inquiry in accordance with applicable law.